Returns & Exchanges
At Arpita & Sulakshana, we strive for perfection in every stitch; however, if you are not completely satisfied with your purchase, we offer a seamless 14-day return and exchange policy for all unworn garments.
Initiate Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.
Quality Inspection
Ensure the attire is in its original condition with all designer tags, packaging, and invoices intact to qualify for a successful return process.
Schedule Pickup
Once your request is approved, our logistics partner will arrange a complimentary pickup from your doorstep at a time convenient for you.
Refund Processing
After our quality control team verifies the returned piece, your refund or exchange credit will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing