Frequently Asked Questions
Everything you need to know about your Arpita & Sulakshana shopping experience.
How do I determine the right size for my order?
We provide a detailed size chart on every product page. Since many of our garments are handcrafted, we recommend choosing based on your exact body measurements for the best fit.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of the package.
Can I request a custom-made or bespoke outfit?
Absolutely. At Arpita & Sulakshana, we offer customization services for select designs. Please contact our concierge team via WhatsApp or email to discuss your requirements.
What is your return and exchange policy?
We accept returns on standard-sized items within 7 days of delivery, provided they are unworn and have tags attached. Please note that custom-made and sale items are final sale.
How should I care for my designer garments?
To preserve the intricate embroidery and delicate fabrics, we strictly recommend professional dry cleaning only for all our luxury pieces.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and secure international gateways like PayPal for a seamless transaction experience.